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With the appearance of smart speakers DEXP SmartBox serious software failure that does not resolve with a simple restart, you can reset to factory settings. This is done by the following algorithm:
Pinch and hold the activation button Alice (triangle)
After about 10 seconds with orange light on. Alice switches to reset and asks for confirmation press the button "Volume +"
At the end Alice will confirm by voice that the reset is made and go into the initial setup mode.